GSE/IBM Content Management User Group Meeting - Amsterdam

15th/16th March 2005

The third meeting of the Content Management User Group took place at the IBM Forum in Amsterdam on 15th & 16th March. Acting Chairman, Colin Taylor kicked off the meeting by thanking the 83 attendees for their support.  The agenda for this meeting, was  put together using the feedback from the previous meeting and reviewed by volunteer members.

Day 1
Introduction - Colin Taylor, IBM Liaison for GSE/IDUG
.  Colin explained that this meeting was not an IBM Sales or Marketing Meeting, but belonged to User Members at the  Meeting.  For those who preferred not to speak up there was a flipchart available for questions.

John Hill IBM Consultant has been dealing with customers for some years.  John is now delivering Content Management systems within IBM and gave an overview of IBM's global accounts payable operation which is supported by 13 different SAP systems and is used Europe the US and Asia Pacific.
Attachment: CMUGV4toSend.pdf

Roberto Timellini, J.P. Morgan - Switzerland -  J P Morgan are a Private Bank and have been a Content Manager user in a number of European countries for some years now. They started the migration process to CM V8 in 2004. Roberto outlined J P Morgan's use of Content Manager, how they approached the planning of the migration and what actually happened. He was clear about the issues he encountered and what lessons he had learned from the process.
Attachment: CM User Group Amsterdam 2005 JPM v2.pdf

Dave Bartlett, IBM CM Consultant spent a number of weeks in the IBM Santa Teresa Development Laboratory and co-authored the IBM Redbook ‘Content Manager Implementation and Migration Cookbook’.  Dave gave an overview of the Red Book and some of his experience in migrating customer systems.
Attachment: CMMigration.pdf

Cock van der Ploeg, IBM Project Manager presented an update of his project and his migration to V8 with lessons learned.  Cock explained how they are also using CM OnDemand and gave a demo.
Attachments: Customer presentationJan2005.pdf /CustomerPresCM7CM8LessonsLearned2005.pdf

 Ask A Question, Panel Session -  Thank you to the 5 people that sent in the total of 21 questions.  Bernard Cadogan & Charles Barnwell, IBM CM Consultant Specialists answered majority in the room, the outstanding items are below in the Q&A wrap up.
Attachment: User Group Questions.pdf

Day 2
Bernard Cadogan, IBM Consultant
overviewed the new CM Product Portfolio and talked through the upgrades of the products released in the last few weeks and the proposals for further enhancements.
Attachment: User Group CMV83.pdf

Martin Pepper, CM Specialist presented how Raiffeisen Bank are using Document Manager to meet their business requirements.
Attachment:  Microsoft PowerPoint - Raiffeisen User Group presentation Version USLC.pdf

Bernard Cadogan gave examples of how CM is used within several large US Companies and organisations.
Attachment: User Group Customer Stories.pdf

 Peter Gerstl, IBM Consultant gave an overview of the Integration of Workflow & CM,  WebSphere Integration Server Foundation, Process Choreographer 8.3.
Attachment: ContentCentricBusinessProcessIntegration_cmug05.pdf

Ed Godbold & Mark Coulson of Norwich Union (Aviva their parent holding company) Presented how they used digital media across the worldwide organisation.
Attachment:  The use of digital media.pdf

Q&A Wrap Up.  At the panel session there were two questions outstanding were:-

Q. SSL for z/OS.
A. From Fixpak 7 the Resource Manager of Content Manager V8.2 on z/OS now supports SSL.  For details on how to configure SSL in the HTTPServer see the manual: z/OS HTTP Server Planning, Installing, and Using Version 5.3 SC34-4826-05

Q. DB2 On-line Backups.
A. The DB2 documentation should be used to determine how to perform DB2 on-line backups.  If you are having problems with this then please contact your DB2 support team in IBM.

Charles Barnwell informed the group of a CM Forum.  If you wish to subscribe, details are:

Colin Taylor thanked Cock van der Ploeg for hosting the meeting, the attendees for their contribution and Ed Godbold thanked Colin Taylor and Gill Dawson for taking the initiative of organising the User Group.

Created by:-  Gill Dawson, Meeting Secretary