Abstract:

This is a basic session that will work through the elements of a WLM Service Policy. How do the four goal types - Average Response Time, Percentile Response Time, Velocity and Discretionary - operate, and how do you set goals for your workloads? What exactly is Importance, and why is it a key to an effective policy? How do you classify work into Service Classes? Finally, how can RMF data be used to analyze if your WLM goals are being met, and if not, why not? The answers to all these questions and more, as this session helps you discover how to manage z/OS workloads with the power of WLM.

Glenn Anderson is currently a Consulting IT Specialist with the z/OS Curriculum of IBM Training. In addition to delivering classes on performance, WebSphere and security, Glenn is a popular speaker at large systems conferences throughout the world. Glenn is also constantly engaged in creating new conference formats and other educational vehicles in partnership with the System z brand. During his over 30 years with IBM, Glenn has held positions in sales, technical support and management. His current areas of focus and study include WebSphere for z/OS, on demand security, the z/OS Workload Manager and all aspects of System z and Parallel Sysplex performance. Glenn holds a B.S. in Computer Science from the University of Missouri - Rolla. In his private life, Glenn is active in Chicago area theater as a member of an improvisational acting troupe. He also performs original stand-up comedy, both in clubs and occasionally in the classroom.

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